Rotana Corporate Sustainability Report 2012

Health & Safety Rotana’s commitment to colleagues Health & Safety has remained steadfast throughout the company’s history. The company has worked diligently to implement several programmes, initiatives, policies, and guidelines to protect its most valued resource - its colleagues, thus resulting in 0 fatalities. Every hotel appoints a designated person, Environment, Health & Safety Manager or Officer to oversee health and safety issues and to establish an EHS committee which comprises representatives of various departments who meet on a monthly basis to review progress, develop programmes, investigate incidents, develop awareness campaigns and set corrective actions and control measures in the operation. We have developed an Environment, Health & Safety Management System, EHSMS, that was fullly implemented in Abu Dhabi hotels in 2012 and is currently being rolled out across other hotels in different regions. A part of the EHSMS is the ongoing Health & Safety risk assessment for all Rotana Generic SOPs, Standards of Performance, and activities in all departments to identify related health & safety hazards. For each activity’s risk assessment, the necessary control measures are set to reduce or eliminate the hazards. Consequently, the departmental SOP’s are amended to add the Health & Safety control measures and steps, so colleagues will be trained on the same. A corporate policy for colleague Health & Safety is in place and a policy for incidents reporting and investigation is under development to ameliorate our system for reporting incidents, improving its investigation & preventing reoccurrence. An Emergency Management Plan is developed for the company to ensure that all hotels are capable to deal with different types of emergencies and colleagues are trained on the response procedure. Training is fundamental to our approach in managing health and safety concerns. Across our operations, various Health & Safety training programmes of different levels were provided to employees, including the mandatory Health & Safety and Emergency module introduced during the Rotana orientation programmes. Workplace safety, fire safety and first aid were the main training topics covered beside specific intermediate and advanced levels of health and safety trainings. We are constantly improving the way we track safety data. For 2012, our Injury Rate and Occupational Disease Rate were not calculated. In 2013 we will be training our colleagues on the new reporting system for incidents and near misses to accurately calculate these rates. This will help to ensure consistent classification of incidents across the hotels, which will improve the data and the monitoring of our performance in this important area.