Rotana Corporate Sustainability Report 2012

83 SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. No financial and in-kind SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. N/A Social: Product Responsibility PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. 56 - 58 PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. Rotana is not aware of any voluntary or regulatory non- compliance issues related to products and services. Appendix A: GRI Content Index