Rotana Corporate Sustainability Report 2014

102 Diversity and equal opportunity G4-LA12 n “Our Colleagues”, Fair Employment, P. 62 “Our Colleagues”, Profile, P. 57 Yes (All hotels) NV Equal remuneration for women and men G4-LA13 l “Our Colleagues”, Fair Employment, P. 62 Yes (All hotels) NV Category: Social Sub category: Human rights Forced or compulsory labour G4-HR 6 l “Our Colleagues”, Fair Employment, P. 63 – NV Category: Social Sub category: Society Local communities G4-SO1 n “Our Communities”, Contribution, P. 84 Yes (All hotels) NV Anti-corruption G4-SO4 n “Our Governance”, Code of Business Conduct and Ethics, P. 25 Yes (All hotels) NV Public policy G4-SO6 n “Our Governance”, Code of Business Conduct and Ethics, P. 25 Yes (All hotels) NV Anti-competitive behavior G4-SO 7 n “Our Governance”, Code of Business Conduct and Ethics, P. 25 Yes (All hotels) NV Category: Social Sub category: Product responsibility Product and service labelling G4-PR4 n Rotana is not aware of any voluntary or regulatory noncompliance issues related to products and services Yes (All hotels) NV G4-PR5 n “Our Guests”, Guest Satisfaction, P. 42 Yes (All hotels) NV Customer privacy G4-PR8 n A reporting system is implemented and monitored in each hotel, however a mechanism for data gathering from all hotels to get the total number of complaints, will be built in 2015 Yes (All hotels) NV Compliance G4-PR9 n Rotana is not aware of any significant fines received for noncompliance with laws and regulations concerning the provision and use of products and services Yes (All hotels) NV For more information about Rotana Global Sustainability efforts or to share thoughts about this report please contact: Christiane A Zeidan Corporate Director of Environment, Health and Safety Head of Corporate Sustainability Committee christiane.zeidan@rotana.com