Rotana Corporate Sustainability Report 2014

3 About this Report 05 Message from our President and CEO 07 Our Company 11 Our Vision and Brand Promise 12 Our Values: Rotana Life 12 Our Global Portfolio 14 Our Growth and Expansion 15 Partnerships and Awards 16 Our Governance 18 Board Operation 21 Organisation 23 Code of Business Conduct and Ethics 25 Our Sustainability Strategy 29 Our Vision 30 Our Goals 30 Our Approach 31 Our Stakeholders 32 Materiality Assessment 35 Our Guests 41 Satisfaction 42 Innovation and Technology 45 Education and Inspiration 46 Heath, Safety and Security 47 Our Colleagues 52 Profile 56 Engagement 58 Learning and Development 60 Fair Employment 62 Welfare, Health and Safety 64 Our Environment 69 Energy 70 Water 72 Waste 74 Materials 75 Green Building Design 77 Biodiversity 78 Our Community 83 Contribution 84 Nationalisation 91 Our Suppliers 95 Suppliers Assessment 96 Responsible Supplies 96 Local Supplies 98 Appendix A: GRI G4 Content Index 99