Rotana Corporate Sustainability Report 2014

34 Expectations Typical engagement pathways Our response Examples of results • High yield share • Risk management • Consideration of the economic, social and environmental impacts of our operations • Representation in Board of Directors • Monthly meetings with business owners • Annual audit reports • Supplier forums and meeting • Representation in Board of Directors • Monthly meetings with business owners • Annual audit reports • Supplier forums and meeting • Ethical and transparent purchasing and procurement practices • Suppliers negotiation meetings • Contracts renewal meetings • Respecting purchasing agreements terms • Evaluating our suppliers performance and awarding agreements accordingly • 147 supliers were audited in the last two years (total of 515 since the supplier’s qualification programme was initiated. Contracts were fairly awarded to suppliers meeting our requirements, of whom 19 have been rejected till date • Local employment and career development opportunities • Activities for the good of the society • Openness • Managing our economic, social and environmental impacts • Compliance with laws and regulations • Dialogue and Transparency • Reporting • Payment of taxes (where applicable) • Rotana “Duroob” nationalisation programme • Media relations events and meetings • Joint NGO partnership Activities • Contributing to the local communities where we operate • Participating in societies activities (campaigns, charities, education) • 150 activties engaging the communities were implemented in 2013 and 260 activities in 2014 • Protection and preservation of natural resources • Implementation of ISO 14001 • Performance monitoring reports • Implementing Environmental management system • Continuously monitoring and improving performance in the areas of energy, water, chemicals and resource consumption, and waste generation • An environment Health and Safety Management System is currently in implementation in our 45 operating hotels • Our hotels started implementing the ISO 14001 standards and one hotel achieved the certification • 19 hotels targetting the ISO 14001 certification in 2015 Owners Suppliers Community Environment Case Study As part of our Corporate Responsibility activities, Rotana assisted Zayed University students to complete their master research project about social responsibility and colleague engagement in Abu Dhabi. The purpose of the project is to explore the Corporate Social Responsibility (CSR) initiatives in Abu Dhabi organisations and to find the degree of colleague awareness and engagement in theses CSR programmes in their companies such as environmental campaigns, children activities, education, social welfare, health activities, donations, charities. Hence our colleagues were asked to participate in a voluntary survey. The result of the survey helped us to understand our colleagues’ perspective on CSR and provide appropriate recommendations on engaging colleagues. Results indicate that colleagues are generally aware of CSR as a concept and CSR activities within the company, but they are not actively engaged in them. Thus, we need to design and implement a communication strategy geared towards motivating our colleagues to join CSR activities. 75% of colleagues said that their company motivates them to participate in CSR activities.

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