Rotana Corporate Sustainability Report 2014

48 Safeguarding health, safety Rotana is continuously working to improve the Emergency, Health, and Safety performance in our hotels. After deploying the Environment, Health and Safety management system across all Rotana hotels, we started implementing the EHS management system manual, monitoring and reporting quarterly on our performance to evaluate progress. A corporate health and safety framework was developed in 2013 in order to improve the H&S system’s implementation and practices. It includes the following stages: √ Achieved ¨ On Plan I Health and safety awareness and culture Status • Develop and launch EHSMS corporate manual √ • Develop and launch LIFE EHS module for orientation programme √ • Develop EHS basic awareness training √ • Develop H&S communication procedure (posters, boards, signage, intranet) √ • Measuring colleagues and guest’s security, health and safety perception about Rotana √ • Develop H&S awareness campaigns for all hotels √ II Hotels hazards identification and risk assessment • Complete EHS team certification training on risk assessment √ • Develop EHS risk assessment procedure √ • Develop EHS risk assessment training materials and tutor notes to train all HODs and Assistants √ • Conduct departmental generic SOPs risk assessment ¨ • Conduct hotels site risk assessment ¨ • Amend Rotana generic SOPS to include H&S steps ¨ • Develop occupational H&S procedures and programmes ¨ III Hotels health and safety inspections and auditing ¨ • Develop hotels H&S checklists for routine EHS team inspection √ • Develop H&S audit guideline and protocol to be used for: ¨ - Annual audits (part of EHS/SUS audits) ¨ - Hotels biannual self-assessment/internal audits (scores, classification of hotels risks) ¨ - Integrate minimum H&S criteria's in all CVPs audits ¨ - Amend H&S policy, linking it to incident reporting and investigation policy √ 40 35 30 25 20 15 10 5 0 2006 2011 2010 2009 2008 2007 2012 2014 2013 1 22 16 11 7 3 32 37 34 HACCP Certified Hotels 84% of Rotana hotels are HACCP (Hazard Analysis and Critical Control Points) certified Rotana suppliers evaluation programme In 2013 and 2014, we have audited 147 food suppliers, rejected 12 suppliers for non-compliance with Rotana Food Safety Standards. Total of 515 supplier’s evaluation audits completed till date. * Total number of inspections conducted in 11 hotels in Abu Dhabi by the food control authority. Abu Dhabi Food Control Authority audit scores Number of inspections Average score 2013 139 97% 2014 79 97.8%