Rotana Corporate Sustainability Report 2014

49 Park Rotana, UAE To ensure availability of first aider at all times for guests and colleagues, an FCS phone to be called is provided to nominated first aiders. Though there is always a first aider in every department, there are times when a first aider is not nearby especially during the night. Thus, they assigned an FCS number which is configured through the operator with assigned alerts and escalations if an issue has not been attended to. The FCS phone is assigned to colleague nurse during the day and to security during the night. The other first aiders continue doing their responsibility in their respective departments and whenever called upon. The nominated first aiders are to be called on emergency cases and whenever there is no first aider available nearby. IV Incidents reporting and investigation • Develop a corporate incident reporting and investigation procedure √ • Develop a corporate incident reporting and investigation training √ • Amend HR H&S policy, linking it to incident reporting and investigation procedure √ • Harmonise and create e-fillable online H&S incidents reporting form √ • Calculate and analyse quarterly and annually over all company’s H&S performance and indicators √ V Fire and emergency response ¨ • Complete and launch corporate emergency management plan ¨ • Develop and launch LIFE: Fire and emergency module √ • Develop a harmonised corporate fire and emergency refresher training all hotels √ • Develop fire and emergency response mandatory awareness training √ • Develop a policy for mandatory drills frequencies for all emergencies (hotel and corporate level), including colleagues accommodation √ Al Maha Arjaan by Rotana, UAE On World Health Day, the hotel management initiated a free medical check up to celebrate the day inviting all in-house guests and colleagues to have their health screened with diabetes screening, blood pressure checkup, BMI, physician consultation, diet advice. Al Bustan Rotana, UAE Was the first hotel in the group to achieve the OHSAS 18001 – Occupational Health and Safety Assessment Series in 2014. Many hotels are targetting to achieve the said certification in 2015. Erbil Rotana, Iraq Guests were invited to the hotel kitchen and shared their cooking experience with the chef. Our executive chef presented health and safety tips for food preparation.