Rotana Corporate Sustainability Report 2014

50 Fire safety and emergency Fire safety in Rotana hotels have equal importance with other business objectives. This is driven through the executive vice presidents for strict implementation by general managers and annually audited in all hotels by engineering to ensure performance and practices are in line with Rotana’s fire safety standards built with reference to the USA National Fire Protection Associations. As part of its EHSMS programmes, Rotana requires its nominated contracted companies to have an Emergency, Health, and Safety Management System (EHSMS), the implementation and observation of which must then be approved and monitored by our hotels. An emergency management plan was developed by a corporate emergency planning committee. The manuals describe processes to address emergency, natural disasters, health risks and other threats to business continuity, including data security and backup, guest and colleague’s safety and safeguarding of property and assets. The deployment of Health and Safety and Security Management systems and action plans has helped us to improve guest perception of safety practices at our hotels. Safeguarding guests security Our hotels we have invested in various security measures like luggage screening, metal detectors, x-rays machines, regular training of security personnel and organising awareness campaigns for guests. At the corporate level, we have constituted a security policies committee that reviewed and harmonised the company security policies, processes, implementation of security procedures and preparedness of hotels for security risks. Socio-political and ecological drivers Political instability, conflict between nations, threat of terrorist activities, occurrence of infectious diseases, extreme weather conditions, natural calamities, etc. directly affect level of travel and business activity. While we have minimal control over these risks, we diligently observe the national and international conditions for taking any decisions or adapting our operations. In 2014, hotels fire safety audits were completed in our hotels achieving an average audit score of 87%.