Rotana Corporate Sustainability Report 2017

17 Rotana’s legacy is founded on our longstanding commitment to being a responsible and sustainable business with a culture of integrity, transparency and accountability embedded in every aspect of our company. This is why it is crucial that our governance process is robust and provides the basis for sustainable growth. We aim, at all times, to meet or exceed compliance across environmental, social, or governance aspects that relate to our operations and activities. Through our governance approach, we seek to strengthen confidence in our brand and maintain the trust of our stakeholders and shareholders, balancing their interests and understanding their concerns through regular engagement. Our governance framework and principles are built on strong foundations of transparency, disclosure, fairness, monitoring and review with a focus on dialogue between management, colleagues, suppliers, guests and society at large. ORGANISATIONAL STRUCTURE Across the MENA region, Rotana’s increased focus on corporate governance provides our Board with an opportunity to step up their game in progressing Rotana as powerful example of strong corporate governance, compliance and integrity. The Board sets the tone from the top and is responsible for the overall conduct of our business. We combine both a top-down and bottom-up approach to ensure maximum engagement in operations and the greatest impact for the group as a whole. We operate according to a decentralised organisational structure, with General Managers in each hotel and Area Vice Presidents in different regions. The General Manager of each hotel reports directly to the relevant Area Vice President and the company Chief Operating Officer (COO). The authority for managing sustainability responsibilities is delegated from the top to the middle management and operational colleagues through the following positions and reporting structure: The COO of Rotana chairs the Corporate Sustainability Committee, which includes the most senior members of all departments at Rotana. The COO is responsible for reporting directly to the CEO, Chairman and Board on Rotana’s sustainability strategy and performance. Rotana also has a Corporate Director for EHS in charge of Sustainability, who is supported by an Environment, Health and Safety (EHS)/ Sustainability Manager or Officer in every hotel, and is tasked with the responsibility to incorporate sustainability management into relevant Rotana hotels. The Corporate Director for EHS reports directly to the COO on all sustainability related matters. The hotel EHS/Sustainability Managers report directly to the hotel General Manager and indirectly to the Corporate Director of EHS. An Environment, Health and Safety/Sustainability Committee is established in each Rotana hotel. Senior Managers from all departments are represented on the EHS/Sustainability Committee. Other sub-committees, such as Earth champions and Colleague Welfare Committees ensure that broader participation is facilitated between middle management and operational colleagues. Board Operation