Rotana Corporate Sustainability Report 2017

Rotana Corporate Sustainability Report 2017 22 • Confidentiality • Use and protection of company assets • Entertainment and gifts • Dealing with government colleagues or officials • Dealing with media and online communities • Corporate opportunities • Protection of company records • Bribery and corruption • Competitive practices • Political activities and contributions • Safety, health and environment • Grooming standards • Discipline • Discrimination and harassment • Use of electronic system • Information system/software • Employment of relatives In 2016 and 2017, all new joiners have been trained on the code, and have signed the respective acknowledgement, bringing the percentage of our colleagues who have been inducted on the code content and acknowledged their commitment to operate ethically to 100%, a total of 11,687 colleagues. The Rotana LIFE orientation programme covers specifically anti-corruption, bribery and discrimination, which are important aspects of human rights issues pertaining to our area of operation. All colleagues who handle customer information are required to also undergo the same CBCE training module on confidentiality and customer data privacy. Across our group’s workforce of over 11,163 colleagues, all complaints or reports of discrimination, corruption, anti- competitive behaviour, anti-trust or monopoly practices shall be logged and duly investigated and dealt with in accordance with the company’s policy. There were no reported breaches and/ or legal cases with regards to anti-corruption practices or anti- competitive behaviour. Annual confidential Code of Business Conduct and Ethics disclosure acknowledgements are issued on a yearly basis and signed by Corporate Officers, General Managers, Resident Managers and Executive Assistant Managers. 2015 2016 2017 Colleagues (including governance BOD members and employees) who have received communication and been trained on the Code of Business Conduct and Ethics, part of Rotana LIFE orientation 100% 100% 100% Colleagues (including governance BOD members and employees) who have signed the Code of Business Conduct and Ethics 12,754 12,847 11,163 Number of languages available of the translated Code of Business Conduct and Ethics 3 3 3 Colleagues trained and signed the CBCE by country 665 363 294 154 215 546 735 703 338 0 113 117 6137 778 9000 8000 7000 6000 5000 4000 3000 2000 1000 0 2012 2013 2014 2015 2016 2017 UAE Jordan DR of Congo Turkey Syria Sudan KSA Qatar Oman Lebanon Kuwait Iraq (Kurdistan Egypt Bahrain