Rotana Corporate Sustainability Report 2017

Rotana Corporate Sustainability Report 2017 50 A Rotana grievance procedure is available to any colleague who believes that he or she may have been unfairly discriminated against. As part of the routine Human Resources audit of hotels, the corporate office monitors the implementation of this non- discrimination and grievance policies, and that compensation, benefits, promotions, transfer opportunities, training and other benefits are administered without discrimination. The number of incidents of discrimination during the reporting period were minimal with a 100% of these discrimination incidents resolved with corrective and preventative actions taken and grievance mechanism implemented as per our equal opportunities policy. 805,386 applicants: our Rotana careers website alone attracts talents from more than 106 nationalities. Number of registered users on Rotana careers site has increased from 678,000 in 2016 to 804,386 as of end of 2017. As a result of the Rotana HR policies and the auditing practices, during the last two years there were no violations of rights for indigenous people in the countries of operation. We do not participate in forced and compulsory labour or child labour of any kind. Our policy on age of employment is in strict accordance with local laws and regulations in every country of operation. Our responsible purchasing code enforces these same principles on our suppliers too (more details are provided in the suppliers section of this report) 2011 2012 2013 2014 2015 2016 2017 Total Female Colleagues Female - Management Level (Grade 3 & above) 20.5 20 19.5 19 18.5 18 17.5 17 16.5 16 15.5 19.4 19.9 19.7 20.0 17.3 17.3 19.4 18.1 17.7 18.6 19.1 19.0 17.7 17.8 15,000 10,000 5,000 0 Total Number of Full Times Colleagues # 2011 2010 9,775 10,206 10,439 11,083 11,031 12,754 12,847 11,163 2012 2013 2014 2015 2016 2017 WHY ROTANA “Rotana has a strong culture of long term, friendly relationships with guests and colleagues alike. I am proud to work here since I feel recognised in my work, and my career is nurtured and enhanced through many activities and training offered within the company. Working with Rotana is truly a Treasured Time.” Leila Arabieh (Lebanese) Sales Executive Area Sales Office